Information on the procedure for submitting electronic appeals

In accordance with the Law of the Republic of Belarus dated July 18, 2011 No. 300-Z «On Appeals of Citizens and Legal Entities,» electronic appeals are submitted to government bodies and other government organizations through the state unified (integrated) republican information system for recording and processing appeals of citizens and legal entities persons (hereinafter referred to as the System).

Access to the System is free for applicants and is provided through the website (http://обращения.бел), where you must register, after which the System creates the applicant’s personal electronic account.
Through his personal account, the applicant can send appeals to the government body or government organization necessary for him, and based on the results of consideration of the appeal, answers to them will be sent to the applicant in his personal account.

The advantage of sending electronic appeals through the System is to increase the convenience of applicants when submitting electronic appeals and receiving responses to them.

The applicant is provided with a single interface for completing an electronic appeal and submitting it to any organization connected to the System; therefore, there is no need to fill out a special form on each website of a government agency or other government organization.

The system also allows the applicant to track what stage of consideration the electronic application is at, view the list of submitted applications, the status of their consideration, and also withdraw them.